Privacy Policy

What information do we collect?

We value each and everyone’s privacy. We collect information from you when you register on our site, place an order, subscribe to our newsletter, or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information.

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience

    Your information helps us to better respond to your individual needs

  • To improve our website.

    We continually strive to improve our website offerings based on the information and feedback we receive from you

  • To improve customer service.

    Your information helps us to more effectively respond to your customer service requests and support needs

  • To process transactions.

    Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

  • To send periodic emails.

    The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

Cart Reminder Emails

When you start the checkout process, but do not complete it for whatever reason, you are granting Old Shoe Dawg implicit consent to send an email to remind you of your unfinished order. This email will be sent to the email entered (if entered) during the checkout process. The reminder email is a one-time email and you will not be added to any other mailing lists.

Product Reviews

We may ask for your email when you leave a product review. Emails are never shared or made public and are only used to verify the review came from an actual customer. The system will also award loyalty points to the VIP account associated with that email for leaving a review.

Product Waitlist

Old Shoe Dawg allows you to subscribe to a waitlist to receive email notifications when a specified shoe and size comes back in stock. We will not sell this information to third parties. You will not be added to any mailing list including our regular newsletter by subscribing to a product waitlist.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. Furthermore, our network is audited with stringent PCI security standards every three months. Our data center employs hacker deterrent security provisioning, three redundant network architectures and hardware firewalls.

After a transaction, your credit card information will not be stored on our servers.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your consent

By using our site, you consent to our privacy policy.

Changes to our privacy policy

If we decide to change the contents our privacy policy, we will post those changes on this page, and update the Privacy Policy modification date below.

This policy was last modified on June 16, 2016